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Customer Service

Please look at our FAQ page for answers to common questions and concerns.

Need more help? We’re available during our normal business hours. Please call 408-296-0423 or email us.

 

In-Store Shopping

We’re located in the heart of Silicon Valley, right off Highway 880 between San Jose International Airport and Westfield Valley Fair Shopping Center. Our friendly staff is available to help you find the right garment in the right size and answer questions about your school’s uniform policy. We have fitting rooms, a fun play area for the kids, and comfortable seating for the parents.

Our goal is for you to walk in and walk out with what you need that same day. Other stores embroider and screenprint garments after you order them – we aim to have them on the shelf so you can take them home with you that day.

 

Online Ordering

Online ordering is available 24/7/365. Each school is customized so you know you’re buying what your specific student needs for their school, grade, and gender. Most customers receive their orders in 1-3 business days during the school year, sometimes a few days longer during sales or the busy couple of weeks in August when all the schools starts. Size charts are provided to help you select the correct size for your child – remember, if you’re choosing between two sizes, consider ordering the larger one.