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Return Policy

  • Please do not remove any tags from your items before your child tries them on!
  • Keep the receipt that is included with your package.
  • Please do not write your child’s name in the garments, wear them, wash them, or alter them until you have committed to keeping them.
  • Read and follow laundry instructions!
  • Please remember that different items, styles, and brands may fit differently - try everything on!

NO REFUNDS or STORE CREDITS for...

  • ... items without original tags attached by the manufacturer.
  • ... opened packages of socks or tights.
  • ... merchandise that has been discontinued, special ordered, clearance-priced, worn, washed, altered, or that we determine we cannot re-sell.

REFUND...

  • ... will only be issued within 90 days of purchase.
  • ... must be accompanied by original receipt.
  • ... will be in same method as paid; scrip purchases will be issued store credit.

STORE CREDIT...

  • ... will be issued for items returned without original receipt.
  • ... will be issued for items purchased more than 90 days ago.
  • ... expires one calendar year from issue date.

$15.00 charge for returned checks.

If you want to return an item that may have a manufacturing defect, please read our Limited Warranty.

To return an item by mail, please use our Mail Order Return Form

Questions?
Contact us at our
Santa Clara store

33 Washington Street
Santa Clara, CA 95050
Phone: 408.296.0423
Fax: 408.296.2952
E-mail Us

Regular Store Hours
Monday thru Saturday 10am - 6pm
Sunday 12pm - 4pm

(Hours subject to change.)


Accessories

Girl Scouts

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