Although we do our best to ensure that products are available when you need them, occasionally we do run out of stock requiring us to backorder your items.
Most backorders arrive in approximately 1-2 weeks. This is an ESTIMATE ONLY. We cannot guarantee how long yours will take. Delays occasionally occur due to busy seasons, production delays, and material shortages. These delays are unpredictable and every effort is made to minimize your inconvenience as much as possible. Plaid garments may take up to 12 weeks to arrive.
We will ship your backorder when all your items have arrived. If you placed an online order that includes both in-stock and backordered items, we will ship all of your in-stock items right away. When the rest of your items arrive, we will send you a second shipment. We do not make multiple shipments for backorders.
To check the status of your reservation: If your backorder does not arrive within 1-2 weeks and you would like to
know the status of it, please click Contact Us. Fill out the customer service form--including your name, contact information, and any order details you can provide (such as order date, order number, school name)--and we will follow up with you.
Note: Please do not call - our sales staff cannot provide you with current shipping information.
